Refund policy

💛 RETURN POLICY – Gold-Dess Beauty 

At Gold-Dess Beauty, your safety and satisfaction are our priority. For hygiene and health protection reasons, all skincare, beauty, and body products are non-returnable and non-exchangeable, whether opened or unopened.

✔️ Non-returnable items

– Skincare products
– Body care products
– Serums, oils, cleansers, soaps
– Sets and bundles
– Sale or promotional items

For hygiene and safety reasons, we cannot accept returns on cosmetic products.

✔️ Damaged or defective items

If your order arrives damaged, defective, or incorrect:

👉 Contact us within 48 hours with:
• your order number
• a photo or video of the damaged item
• a photo of the original packaging

We will replace the item at no extra cost.

✔️ Order cancellation

Orders can be canceled within 2 hours after purchase, as long as the shipment has not started.

✔️ Contact

For any questions:
📩 info@golddessbeauty.com