Cancellation policy

Purchase Options Cancellation Policy

At Gold-Dess Beauty, you may modify or cancel your order as long as it has not been processed.

Cancellation before processing

If your order has not yet been packed or shipped, you may request a cancellation by contacting us immediately at:
📧 info@golddessbeauty.com

We will do our best to respond quickly and confirm the cancellation.

Order already shipped

If the order is already on its way, it cannot be canceled.
In this case, you can refer to our return policy for available options.

Order modifications

You may request address changes, product changes, or quantity adjustments before shipping.
No changes can be made once your order has been shipped.

Non-cancellable items

For hygiene reasons, opened or used cosmetic products cannot be canceled or returned.